VMware

New Graduate- Junior Communications and Report Collection Specialist (BB-E317A)

Encontrado en: Neuvoo CR

Descripción:

Job Description

Business Summary:  

VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era/ A pioneer in the use of virtualization and automation technologies. Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, collaboration, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today. 

VMware Academy Program

VMware invests for the future in VMware’s Sales and Customer Experience Support organization through the Academy Program. This opportunity will allow you to complete an extensive training program that involves sales, technical and product training.

This global development program is for university graduates who aspire to become the next generation of leaders in our Worldwide Sales and Customer Experience Support organizations.

The Academy expects to offer you:

  • Mentoring, coaching and sponsorship for career development.
  • Effective communications training to ensure good customer interactions.
  • Customer and partner facing activities and tasks, providing real-world experience.
  • Commercial and technical presentation training.
  • Hands-on training in leading edge VMware technology, highly passionate in the IT industry.
  • We're looking for people who love to win, have strong business ethics and good communication skills.
  • Job Role and Responsibilities:

    We are searching for a self-starter who is focused on delivering high quality work, and has excellent English written grammar, acute attention to detail, exceptional problem-solving ability and flexibility. As a part of the VMware Global License Advisory Services Team, the Junior Communications and Report Collection Specialist will focus on obtaining and processing license deployment reports from Enterprise License Agreement (ELA) customers as part of the ELA expiration process.

  • Monitor email alias mailbox, perform necessary tasks to document information and address inquiries, and prioritize urgent requests to ensure quick response
  • Analyze customer’s install base and deployment reports
  • File and process incoming customer deployment reports
  • Manage and perform periodic maintenance on records and documentation within internal Outlook Public Folders and Sharepoint folders
  • Document all relevant contract information into QuickBase
  • Generate reports from multiple systems
  • Learn and apply the appropriate internal company policies
  • Identify, research and compare customer contracts
  • Communicate reporting obligations to customers and internal sources
  • Address inquiries from global customers and internal teams in an accurate and timely manner
  • Facilitate conference calls with customers, resellers and internal sources
  • Required Skills:

  • Available to start July, 2021
  • Bachelor’s degree in Business Administration, English, Finance, Law, Accounting, or relevant field of study
  • Strong interpersonal skills, incl. good communication with the ability to articulate ideas in a precise and concise manner
  • Ability to think creatively, take ownership of tasks and adapt to changing business requirements
  • Detail-oriented
  • Strong communication skills, presentation and interpersonal skills, both in Spanish and English
  • Preferred Skills:

  • MS Excel, Outlook, Access, Oracle or related systems and tools skills
  • Experience with Salesforce.com is a plus
  • Ability working with cross functional teams
  • Enterprise level experience and comfortable with executive-level management interaction
  • Effective presentation skills
  • Strong quantitative and analytical competency
  • Fascination with information technology and its use in business
  • This job opportunity is not eligible for employment-based immigration sponsorship by VMware.


    Category : Business Strategy and Operations
    Subcategory: Business Process
    Experience: New Graduate
    Full Time/ Part Time: Full Time
    Posted Date: 2020-12-04



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