Your Responsibilities :
This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are: Process original chargeback claims based on service levels aligned with policies and wholesaler\distributor agreements for applicable distribution of manual pdf-email credit reconciliation reports. Build and maintain internal relationships as the first line support for accurate processing of original chargebacks and analyzing/triaging issues and identifying data trends for prompt resolution. Manage assigned wholesaler\distributor accounts based on performance agreements; provide account analysis for accurate and timely contract eligibility, identifier and pricing alignment to chargeback transactions. Ensure wholesaler\distributor chargebacks processes are managed with the appropriate supporting documentation to ensure a complete audit trail upholding internal\external compliance, legal requirements, policies and processes, including validations of direct and indirect sales\invoices. In addition, understanding of Government Pricing requirements and apply this knowledge to chargeback processing to ensure no Government pricing issues. Partner with internal stakeholders and apply expert knowledge of existing process, systems functionality and capabilities to initiate and drive process improvement opportunities reducing error rate for timely chargeback processing, identify and recommend methodologies to streamline or increase the efficiency of the overall chargeback reconciliation process.
The Contract Operations Purchase Based teams are responsible for operational execution of assigned GSK purchase-based contracts, membership rebate payment and chargeback processing across US and PR contract and wholesaler agreements. Assurance of accurate and timely payments to our trading partners in accordance to compliance, audit controls, policies, and distribution agreements are critical to the on-going business operations and accuracy of government price reporting
We are looking for professionals with these characteristics to achieve our goals: Bachelor’s degree in business administration, Finance, Audit, Business Systems and Analytics or other related area. Strong analytical and problem-solving skills to identify trends, issues, reconcile chargeback disputes, recommend and implement solutions Advanced Microsoft Excel skills with complex data analysis experience. English level: Advanced 3 to 5 years relevant experience in similar roles. Outstanding customer service orientation.
However, if you have the following, it would be a plus: Contract Management, Rebates or Chargeback experience in Pharmaceutical industry. SAP/Model N Revenue Manager system knowledge.