iGaming Business

IT Infrastructure Operations Manager (BB-8D3C7)

Encontrado en: Neuvoo Bulk CR


IT Infrastructure Operations Manager

Posted: 25th January 2021 Posted by Pentasia Apply
  • SalaryNegotiable + strong bonus and relocation
  • ContractPermanent
  • LocationCosta Rica
  • Reference29742
  • We are recruiting for an IT Infrastructure Operations Manager to be based in San Jose, Costa Rica.

    This is a hands on role managing a wide and dispersed team, whilst being a member of the senior leadership team.

    Salary is negotiable but would come with a very good bonus and relocation assistance.


  • Ensure the overall up-time of the entire IT infrastructure
  • Implement a clear resolution and communication process for the benefit of the organization.
  • Manage the IT global budget
  • Have a clear understanding of the team capacity, and the ability to present a growth plan to the organization to anticipate future projects.
  • Implement various system and procedures that will help maximize the efficiency of IT personnel.
  • Be a conduit between various business units and the IT department to ensure proper business delivery or IT products (network, file share, emails, remote access, telephony, etc.)
  • Establish and implement disaster recovery plans.
  • Implement a continuous risk management process
  • Establish a people first incident management process to capture and act on service desk issues in an efficient manner.
  • Negotiate, and manage agreement with third parties
  • Identify IT related projects, supervise the project managers and systems group in the execution of those projects.
  • Provide leadership, direction, and mentoring to team, including career path planning and training, performance reviews, and orientations
  • Oversee the proper functioning of the help desk, network operations center and related offices.
  • Qualifications

  • University or College degree in Computer Science or related field
  • 8+ years with increasing responsibilities as an IT team leader and manager
  • Experience with a high load infrastructure
  • Ability to manage globally distributed teams
  • Strong conceptual knowledge of various technical areas (networking, databases, virtualization, telephony, etc.)
  • Strong leadership skill, the ability to get other people to get the work done.
  • Strategic thinker, the ability to look to the future and implement cutting edge technologies.
  • The ability to present to C-level executives and other managers across the organization
  • Sectors:
  • Operations
  • calendar_todayhace 1 día

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