Program/Project Manager (BB-0485A)

Encontrado en: Neuvoo CR


Job Description

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

These professionals improve organization performance and achieve program goals by developing and executing end-to-end project management activities. They demonstrate creativity and flexibility when creating and driving project plans and estimates, scope and requirements from implementation to deployment. Report on execution of deliverables.

Key Responsibilities

  • Leads low complexity projects. Supports smaller projects or a specific effort within a larger program. Projects typically of over 7500 man hours in scale.
  • Demonstrates leadership qualities, customer interface/relationship skills, and performs well in a leadership role with teams
  • Proactively manage and monitor execution of deliverables and status in an effective manner
  • Participates in quality assurance practices and report validation 
  • Works with other business partners to develop/suggest potential new ideas and solutions to improve operations and process efficiencies 
  • Supports root cause analysis as required regarding platform tools and data supported issues
  • Ensure resolution of cross segment/team project issues, risks, and/or conflicts
  • Proactively eliminate critical path road blocks to help ensure successful delivery of the solution
  • Take steps to proactively mitigate project risk as defined/required in project plan.
  • Ensure project members effectively manage dependencies, budgets, and schedule
  • Ensure the project stakeholders' expectations are understood and managed
  • Report and manage overall project/release status back to the project sponsor and stakeholders
  • Take responsibility for end-to-end solution delivery, ensuring timely delivery of high quality project deliverables through effective team communications and focus on quality
  • Validate that proper deliverable and phase stage containment is occurring where required, e.g., signoffs are scheduled and completed, dependent deliverables are completed, phase plans are completed and agreed to by project leads before the phase starts
  • Ensure peer and/or quality reviews are completed for each project and address findings with project team
  • Review and be responsible for the overall development and integration of requirements
  • Ensure that all requirements, project plans, and changes to commitment are communicated to all affected team members
  • Manage relationships and coordinate work between different teams at different locations
  • Ensure that the project team follows all quality assurance processes, including periodic reviews and transitions
  • Participate in quality management reviews
  • Ensure that the project's assigned portion of the business case planned value is delivered.
  • Soft Skills

  • Managing Work Defines clear, reasonable project goals for team members. Ensures alignment of scope and objectives to stakeholder expectations. Assists in design of surveys, preparation and conduct of interviews, and planning and facilitation of focus groups Proactively shares leading ideas and relevant research with clients in support of their business model
  • Communicating Effectively Manages the expectations of the audience by outlining the agenda and expectations clearly. Creates communication plans for the team to develop the desired objective in a clear and a concise message. Builds credibility through sharing knowledge, insights and expertise. Respects and values other perspectives who have different styles and cultural backgrounds.
  • Creating Business Value Develops working relationships with peers, team members and other stakeholders to develop better solutions. Suggests innovative and more effective ways to address issues and challenges and accomplish team tasks to overcome obstacle Applies learnings and best practices from previous projects/processes for efficiencies in existing methods and processes. Applies prior experiences to analyze an issue and applies best practices to solve them. Seeks to maximize revenues and minimize costs on projects.
  • Building & Maintaining Relation Seeks opportunities to increase the flow of information between self and stakeholders.
  • People Management. Maintains positive and professional work relationships with others in the team, create a team work environment and support others on their assignments. Enables team members to create clear goals and helps them prioritize tasks. Sets expectations on goals to ensure individuals target high performance outcomes. Understands learning styles for improving knowledge and skills in self and others. Regularly monitors and tracks performance against targets. Provides support to team members in areas of expertise. Able to control emotions in a difficult situation. Is open-minded and demonstrates flexibility and optimism in adapting to change


    Required Experience

  • Minimum 1 years’ experience in a customer-facing environment in the information technology industry or it's equivalent coursework.
  • English Advanced.
  • Minimum 1 year of project management experience with a proven track record of successfully delivering projects for Fortune 500 customers; experience working on and managing enterprise scale projects or it's equivalent coursework.
  • Experience authoring and maintaining essential project documentation.
  • Pluses

  • Certified in PMP, Agile, Scrum, Six Sigma, ITIL, Cobit5 or similar.
  • Project budget control experience
  • Possible Academic Background

  • University or Technical Degree or Advanced Studies in Systems Engineering
  • Bachelor’s Degree or greater or equivalent experience
  • Equal Employment Opportunity Statement

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    calendar_todayhace 2 días

    Empleos similares

    location_onSan José, Costa Rica

    work Accenture

    Autorizo expresamente a la Términos y condiciones