DXC Technology

Salesforce Technology Consultant (BB-B44A3)

Encontrado en: Neuvoo CR

Descripción:
Job Description:

As a Salesforce Technology Consultant, will be responsible for collaborating with team members to build solutions in SFDC that support business requirements and processes for continuous improvement. As Salesforce Technology Consultant is nice to have knowledge of some of the following practices: as Administrator, as Developer, in CPQ, in MuleSoft, as Architect, in Velocity, in Marketo.

Key Responsibilities

  • Provide user support for the Salesforce products while working closely with the Engineering and Support teams to maintain operational integrity of production systems.
  • Provide technical support to local and remote users.
  • Identify and appropriately escalate process or product quality gaps and provide or implement suggestions for resolution when possible.
  • Perform pre-defined data loads.
  • Evaluate Salesforce functionality and provide recommendations for process improvements based on experience supporting users.
  • Setup and maintain user accounts, assign roles, profiles, permission sets, groups, and hierarchies.
  • At the direction of the Engineering team, support enhancements to objects, workflows, layouts, email alerts, and templates.
  • Identify opportunities to simplify, optimize, and automate business processes.
  • Qualifications

  • Graduate with an IT related University degree.
  • 1 – 6 years of relevant professional experience in Salesforce.
  • Proven troubleshooting skills including the ability to analyze and resolve difficult problems quickly with a keen attention to detail.
  • Ability to work independently with minimum direction.
  • Strong customer service and relationship building skills with a team-player attitude.
  • Demonstrated proficiency in the use of data management tools such as Data Loader.
  • Detail oriented with excellent verbal and written communication skills.
  • English comprehension (at least 70%), English Spoken (at least 70%).
  • Portuguese is a plus.
  • About DXC

    DXC Technology creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. DXC Technology invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today— we are eager to learn more about you! If you know a friend who may be a fit for the job, please refer them. Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time.


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