About the role
As Assistant Manager, you will grow Total Wine & More’s brand by delivering best-in-class service and bringing to life a distinctive world of wine, beer, & spirits for our customers. This includes building upon company programs and team member development plans to achieve sales, service, and operational performance goals. Reporting to the Store Manager, you will be on the leadership team creating a sales and service culture within the store to expand our customer base and maximize profitability.
Join us to become an industry expert in a fun and thriving retail company!
You will Focus on customer experience, brand, and loyalty awareness by building relationships throughout the community Create and foster a sales-focused environment through the development of team members Support an environment that encourages creative thinking and risk taking Participate in product knowledge training and implement through team coaching Manage general operations and merchandising execution according to company procedures Ensure staffing and team member training meets store needs and company standards Maintain store inventory, product ordering, and vendor relationships Participate in the performance management process, including reviews and ongoing career development discussions
What we're looking for 21 years of age or older 2+ years retail sales, customer service, or hospitality management experience, preferably in a big box environment Experience leading and motivating a sales-focused team Experience developing team member performance and coaching Ability to work a flexible schedule as business requires Associates Degree or relevant work experience equivalent; 4-year degree in Business Administration or related field preferred Value collaboration and acting as a team player
Physical Requirements (with or without accommodations) Walk, bend down repeatedly, and be on feet for 8-10 hours a day Climb ladders and lift 50 lbs. overhead and repeatedly
We offer Paid Time Off (PTO) Generous store discounts Health care plans (medical, prescription, dental, vision) 401(k), HSA, FSA, Pre-tax commuter benefits Disability and life insurance coverage Paid parental leave Pet insurance Critical illness and accident insurance Discounted home and auto insurance College tuition assistance Career development, industry knowledge, and wine, spirits, and beer education Consumer classes & More!