Systems Support Engineer, Storage - Opportunity for Working Remotely (BB-FC8A9)

Encontrado en: Neuvoo CR


Job Description

We are seeking a Cloud Site Reliability EngineerIto join our cloud operations team. As a Cloud Site Reliability EngineerIyou work as part of a team that provides operational support for systems, services, and requirements in cloud infrastructure environmentswith a focus on Storage as a Service.To be successful you will need a strong technical orientation; be a creative problem solver; be motivated to advance in the field; and work well in aservice-orientedteam.

Required Knowledge and Competencies

Education / Certification :

-Bachelor orMaster Degreepreferably in Computer Science, Informatics, Mathematics or equivalent work experience

-Relevant Technology Certificates (VMware, Cisco, Linux and EMC) are a plus

-VMware Certified Professional(VCP)is a plus

Special Technical Knowledge/Skills:

  • 2+ year of experiencebuilding/operatingofproduction systems 

  • Experience with VMWare vSphere v4.x/v5.x/v6.x/v7.xis a plus

  • Experience with Linux operating systems 

  • Experience with storage and network support.

  • Knowledge of data storage protocols including CIFS,HTTP/S,iSCSI, NFSandS3.

  • Knowledge of DNS, LDAP, NFS, SMTP, Linux Account Management a plus

  • Knowledge ofVMware NSXis a plus

  • Some experience with scripting or automation languages (bash/perl/python/powercli/ruby/go)

  • Familiar with Configuration Management tools like Chef, Puppet, Ansible

  •  Ability to handle periodic on-call duty

  • Basicknowledge of network protocols and algorithms

  • Good knowledge of container technology (Docker, Kubernetes)

  • Other skills and qualifications:

    - Document concise pre-deployment and post-deployment plans and review with team for all configuration changes 

    -Makerecommendations based on knowledge and research

    - Excellent oral and written communication skills; including documentation 

    - Demonstrate ability to perform well in a dynamic environment, with on-time delivery 

    - Demonstrate ability to use problem solving techniques such as root cause analysis to resolve issues 

    - Demonstrate ability to write and present effective materials, including presentations, status reporting, technical diagrams and flowcharts 

    - Ability to follow and adhere to policies, procedures and standards related to network, storage and cloud management

    - Ability to collaborate with a team working across multiple locations 

    - Apply attained experiences and knowledge in solving problems that are complex in scope requiring in-depth evaluation

    - Operate expansive production cloud environments requiring 24/7 accessibility

    - Ability to use scripting languages to automate tasks and gather data

    -Implements solutions for well-defined technical problems with limited ambiguity

    -Takes guidance to complete project goals under general supervision

    Major Responsibilities and Duties:

    -Provide feedback through documented recommendations for the design and implementation of existing solutions 

    - Perform performance analysis, proactive troubleshooting, continual improvement and capacity planning of productionStorage Environments.

    - Participate in programs to deploy pre-GA products/codes in production and provide direct feedback to productdevelopment teams

    - Review entire environment and execute initiatives to reduce failures, defects and improving overall performance

    - Perform tasks that are often unstructured and address issues that are less defined requiring new perspectives and creative approaches

    - Deploy and maintain network, storage and server infrastructure for aproduction cloud environmentsthat requires 24/7 accessibility.

    - Leverage automation framework to improve processes, automate deployment, and improve manageability of environment.

    -Develop and execute automated teststo validate solutions and environments

    -Followproper testing and validation of release that go from development to staging to production environments.

    - Perform troubleshooting analysis and implement fixes to ensure availability SLAs are met

    -Strictly follows theapplicable processes including but not limited tochange ,Incident and Problem Managementwhen working with the production environment.

    -Manageworkticket queues: input, update and close tickets as work is completed 

    -Works on other technical projects as required

    Leadership and Collaboration:

  • Can lead apart ofprojectand work with other team members

  • Drives improvements to the organization's tools and processes.

  • Is customer oriented

  • Identifies issues and critically evaluates implications of ideas or solutions 

  • Works collaboratively across other teams

  • Building Leadership skills (active listening, motivation, mentoring, delegation

  • Constant demonstration of proactive attitude

  • Administrative :

  • Adhere to established company policies

  • Professional Growth and Development

  • Develop professional skills relevant to job position

  • Performance Evaluation

  • Standard evaluation of performance will take placeregularly throughout the year.The Manager, Cloud operationsis responsible for giving regular feedback during the period.

  • Working Conditions

    Mental Demands/Competencies

  • Communicates effectively; Interprets adequately policy, procedures and data; Maintains emotional control under stress

  • Initiative

  • Makes decisionsassessing all relevant factors

  • Responsive to the demands of colleagues andsupervisors; Open to feedback

  • Reliable

  • Confidential Information

  • Keep Company and client’s information confidential

  • Category : Engineering and Technology
    Subcategory: Site Reliability
    Experience: Manager and Professional
    Full Time/ Part Time: Full Time
    Posted Date: 2021-01-26

    calendar_todayhace 4 días

    Empleos similares

    info FULL TIME

    location_onHeredia, Costa Rica

    work VMware

    Autorizo expresamente a la Términos y condiciones