Essential Functions/Core Responsibilities Gathering and documenting business requirements, writing formal project documentation, planning and performing user acceptance testing, and assisting with implementations. Building detailed ‘as is’ and ‘target’ process maps with the business that model how they work and identify optimization opportunities Works closely with Product and developers to understand how our systems work, to identify innovative solutions and to troubleshoot and resolve issues. Provide post production support to end users following implementations as well as ongoing tier 2 support. Assist with special projects as assigned by the Head of Product.
Desired Skills and Experience: Lean Six Sigma certified preferred with a highly structured approach to documenting requirements, interviewing stakeholders, process modelling and analytical research a must.
Candidate Profile 3-5 years of experience as a Business Analyst with a Batchelor’s degree in a related field required Experience working in an Agile development environment is preferred. Experience with financial systems, Salesforce and custom web application projects preferred. Real estate or financial services background is a plus. Must have excellent verbal and written communications skills. Must be tech-savvy with the proven ability to understand and explain software. Must be able to work both independently and with a team. Must be comfortable working on tight timelines in a start-up like environment.