Infotree Service Inc

HR Generalist (BB-2A6A6)

Encontrado en: Neuvoo CR

Job Description


  • Be the main point of contact between the client and contractors, therefore, give attention to the client and contractor´s requests, constant communication about the status of the onboarding process, among others.
  • Visit the client at least 2 times a week.
  • •Responsible for the preparation and execution of warning plans, development, salary records, growth documentation, incentives as well as disciplinary actions and others.
  • Ensure that new workers feel comfortable and receive the respective induction, and follow up on their first day, week and during the first three months.
  • Develop motivation plans and ensure constant follow-up and communication with their contractors, including: Birthday celebrations.
  •  Motivational activities.
  • Negotiate with the client aspects that directly affects collaborators, as well as the interests of the company.
  • Advise on form and content when issues that affect the workplace are presented, as well as the environment and the business of the account in charge.
  • Ensure the correct payment and report of incidents of their contractors in charge, as well as attend payroll escalations together with the payroll department.
  • Prepare reports about the account (payments, client, contractors, departures, FieldGlass or other systems).
  • Ensure the proper functioning of the billing in the account.
  • Scale situations to labor relations management/leadership and take charge of executing the requested tasks.
  • Create client processes manuals.
  • Follow up offboarding’s and identify the main reasons associated with the off-boardings.
  • Design a compensation & benefits package based on business goals and strategy.
  • Create a consistent compensation guideline that matches our work and organizational culture.
  • Ensure that compensation practices are in compliance with current laws and regulations.


The following will be considered essential for a candidate who applies for this role:


·         Advanced English at least (B2+).


·         Bachelor's degree, preferably in human resource management or related field or equivalent level of experience, training and education.

·         Strong experience in applicable employment and labor laws and governmental compliance requirements.

·         Strong written and oral skills.

·         Intermediate Excel able to make Vlookups & Pivot Tables. (Advance is desired).   

Additional Information

  • Life Insurance. 
  • Health Insurance.
  • Parking Reimbursement.
  • Work From home. (02 Days)


Schedule flexibility is required. 

calendar_todayhace 2 días

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location_onSanta Ana, Costa Rica

work Infotree Service Inc

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