Business Analyst II, Order Management (BB-9B7A8)

Encontrado en: Neuvoo CR


Job Description

Business Summary:

Worldwide Booking Operations Team – Our Mission:

Based in 5 global locations, the Worldwide Booking Operations team is responsible for processing the purchase orders from our customers and partners worldwide. We ensure revenue integrity through timely, predictable and precise execution. As we work across all geographical regions and handle many different order types, we focus on simplification and standardization to achieve operational excellence. We engage with our customers, sales teams and many internal departments with a focus on ease of doing business. We foster an open work environment and promote employee development.

Job Role and Responsibilities:

  • SME (Subject Matter Expert) in booking for Non-VMW paper deals -Pivotal, Carbon Black and all other M&As of Vmware and acting as primary escalation point.

  • Developing optimization and automation strategies of M & A business processes.

  • Strong business analysis and functional experience, including requirements gathering and creating/deploying solutions to end users

  • Perform data analysis, reconciliation and reporting metrics analysis for all M & A’s

  • Identify complex problems and review related information to develop and evaluate options and implement solutions

  • Interact with cross-functional business, operations and IT teams to support the Mergers and acquisitions process and related initiatives

  • Participate in projects and initiatives related to quality, data migration, SKU testing and operational efficiency

  • Prepare and deliver presentations online and in person

  • Provide and follow up on suggestions and ideas that improve processes, partner experience, and simplicity of operations

  • Drive collaboration efforts with GEO-counterparts

  • Ability to handle multiple competing priorities in a fast-paced, deadline-driven environment

  • Handle order processing tasks as relevant, ensuring accuracy and alignment to all compliance guidelines including SOX and export regulations

  • Deliver on ad-hoc assignments as business requires

  • Required Skills:

  • Bachelor’s Degree

  • 3 to 4 years’ experience in Order Management, with specific knowledge of M&As, software license and/or support renewal transactions and solid knowledge of revenue recognition

  • Experience with Robotic Process Automation Tools, such as UIPath, Automation Anywhere

  • Experience w/Excel (VLOOKUP, Pivot Tables, Report Building, nested formulas, etc.)

  • VBA ,BI and SQL skills

  • Process improvement, process design or process development experience (Secondary to technical skills).

  • Proven results in process improvement and automation

  • Demonstrated understanding of upstream and downstream impacts of order processing

  • Ability and motivation to expertly work in a multi-task environment, both independently and as part of a team

  • Ability to investigate and analyze problems using sound judgment and determine solutions to effectively resolve issues

  • Proven task management and prioritization capabilities

  • Experience collaborating on projects and testing

  • Positive, collaborative approach and sound business insight

  • Ability to adapt to fast changing and dynamic environment

  • Excellent English written and verbal communication and social skills

  • Ability to work outside of standard office hours as per business requirements

  • Good work ethic and sense of responsibility

  • Preferred Skills:

  • Experience in Enterprise SaaS Quote-to-Cash operations

  • Strong reporting and analytical skills

  • Proficiency in Oracle or SAP

  • Category : Sales
    Subcategory: Sales Administration
    Experience: Manager and Professional
    Full Time/ Part Time: Full Time
    Posted Date: 2021-02-18

    calendar_todayhace 3 días

    Empleos similares

    info FULL TIME

    location_onHeredia, Costa Rica

    work VMware

    Autorizo expresamente a la Términos y condiciones