Business Analyst - Heredia, Costa Rica - Object Technology Solution

Object Technology Solution

Empresa verificada

Heredia, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

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Descripción

OTSI (
Object Technology Solutions, Inc) has an immediate opening for a Business Analyst

BUSINESS ANALYST (HYBRID/HEREDIA)

MAJOR RESPONSIBILITES:

Responsible for delivering high quality, timely and efficient reviews of the ELA software deployment report analyses.
Analyze ELA terms and conditions in conjunction with the review process to ensure that customers are compliant.
Provide ELA Reporting data analytics, analysis and measure the success of those outputs and other strategic initiatives.
Track and report key performance indicators, utilization and other dashboard metrics to highlight successes as well as to target areas of improvement.
Maintain expertise in understanding product licensing terms and conditions and comprehensive knowledge of employers products.
Make decisions on completing analysis based on the specific customer contract and report submitted.
Work with internal teams to ensure appropriate updates to customers? records occur in internal systems.
Resolve queries with global customers, account managers, senior sales executives and internal teams in an accurate and timely manner. Identify gaps and initiate projects to improve quality and review processes.
Identify work streams that can be automated and standardized to maximize efficiency and quality. Identify and transition other processes to the ELA team.

SKILLS AND ABILITIES REQUIRED:

Bachelors in Business Administration, Finance, Law or Accounting preferred.
Experience working in License Compliance, Auditing, Accounting or Financial Data Analysis or Sales Operations required.
Proven ability to review others work, create detailed review comments and deliver associated training to improve quality.
Experience performing basic commercial contract analysis preferred. Strong auditing, analytical and problem solving skills required.
Experience working successfully within the software/technology sector and in a global matrixmanaged environment.
Strong project management, planning, and organization skills, including ability to handle multiple priorities simultaneously in a fastpaced dynamic environment.
Continuous improvement attitude and proven competency including a proactive approach to identifying problems and providing and implementing solutions.
Ability to clearly communicate complex licensing concepts and collaborate professionally with internal crossfunctional teams including Sales, Sales Operations and Legal.
Confidence to interact with all levels; drive to results; team player and professional personality.
Exceptional interpersonal, written English and verbal communication skills.
Proficiency using MS Office, especially MS Excel is required. Oracle skills considered a plus.

About us

Founded in 1999 and headquartered in Overland Park, Kansas, OTSI offers global reach and local delivery to companies of all sizes, from start-ups to Fortune 500s.

Through offices across the US and around the world, we provide universal access to exceptional talent and innovative solutions in a variety of delivery models to reduce overall risk while optimizing outcomes; enabling our customers to thrive in a global economy.

Join us today, as we assure you 1500+ friends and a great career; Happiness begins at a great workplace...

Working with OTSI gives you the assurance of a successful, fast-paced career.

Exposure to infinite opportunities to learn and grow, familiarity with cutting-edge technologies, cross-domain experience and a harmonious environment are some of the prime attractions for a career-driven workforce.

Feel free to refer this opportunity to your friends and associates if you are not available. We have a referral policy.

Job Type:
Contract