Cash Management Representative - San José, Costa Rica - TreviPay

TreviPay

Empresa verificada

San José, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

beBee Recruiter

Descripción

At TreviPay, we believe loyalty begins at the payment.

Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables.

With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.

Primary Job Duties:

Initiate funds transfers to related accounts within a customer hierarchy when payments are posted to the incorrect customer account
Complete adjustment processing on various client networks, including writeoffs, credits, refunds, transfers, etc.
Review and resolve overpayments, shortpayments, duplicate payments, etc., in accordance with SOP and best practices.
Issue refunds when funds cannot be applied as remitted
Provide excellent service to both internal and external customers
Escalate more complex cases/requests to higherlevel staff, when appropriate
Possesses working knowledge of core job duties and is able to complete job duties with mínimal assistance

Experience & Education:

College degree or equivalent work experience preferred.

Competencies:

The individual must demonstrate:

Ability to work both independently and as part of a larger, interdependent team
Strong oral and written communication skills
Analytical & criticalthinking skills to resolve challenges independently
Good judgment & decision making
Ethical behavior & trustworthiness
Strong math and accounting skills
Proficiency with Microsoft Office products (Excel, Word, Outlook)
Ability to meet/exceed both quality and productivity expectations simultaneously

What is in it for me?

Work in a friendly and caring company where teamwork is key
Work with skilled people that are invested in your success and growth
Remote working is the new normal with flexible work options and paid holidays
Competitive salary with a comprehensive benefits package starting day one
Work in a fun environment that promotes creative thinking and a positive attitude
Career development opportunities
An opendoor policy which means your voice will always be heard
A robust Employee Referral program

At TreviPay we believe:
- in saying yes to unique and challenging requirements
- empowered team members are creative team members
- our products make the customer's day just a little bit better
- work/life balance makes us all more effective
- #LI-TG1_