Office & HR Manager (Costa Rica Based) - San José, Costa Rica - ClearSource

ClearSource

Empresa verificada

San José, Costa Rica

hace 1 semana

Publicado por:

Andrea Rodríguez

beBee Recruiter

Descripción

ClearSource is a business process outsource company with operations in the United States, Philippines, and Costa Rica.

We are seeking a detail-oriented professional with experience in both office management and human resources to help run our office in Escazu.

This position will require someone who is self-directed and works well autonomously, is detailed oriented, fully bilingual, and who possesses a solid understanding of Costa Rican labor law and standard employment practices.

The majority of our staff work from home.

This will be a flexible work arrangement opportunity with some time in office and some time working from home on a weekly basis.

This position will require a high level of coordination with our staff in the U.S. and Philippines.

Provides daytoday direction in all aspects of human resources, including supervision and support call center.
Responsible for implementation of assignments agreements, Hiring, interviews, and training new staff for CR employees.
Responsible for employees' life cycle which includes but is not limited to Onboarding, change management, and termination of employees (standard HR work)
Develops and assists with the implementation of human resource programs for the CR office with a concentration on labor law and legal issues.
Handles discipline and termination of employees in accordance with company policy
Oversee the planning and holding of occasional employee events, such as training graduation events or other allemployee events
Provides constructive and timely performance evaluations.
Receive and process mail, including invoices, packages, etc.
Initiate payments to vendors, reimbursement requests to employees, etc.
Work with the company's accountants/bookkeepers to ensure that all invoices and receipts are properly organized
Manage the company's small, but growing, Escazu office, including the procurement and maintenance of office supplies and equipment
Assist with the management of staff payroll, including payroll dispute research and resolution
Oversee the efforts of thirdparty janitorial services to ensure office cleanliness
Manage the company's assets and equipment (procurement, storage, delivery to employees working from home, inventory management, receiving and/or replacing returned equipment, etc.)
Organize and maintain all digital and physical files for the office
Manage technology needs of the country manager and overall office
Provide administrative support to the country manager and other team members
Set up and manage local accounts and companies, including those of banks, accountants, payroll, recruiting, and legal firms
Conduct online research as needed to perform the responsibilities of the role
Make travel and lodging arrangements for visiting clients and employees
Research and purchase various personal and professional items, as needed
Assist with the management of the country manager's calendar

Requirements:

Fully bilingual, English and Spanish
Resourceful—a great problem solver
Very organized and detailoriented
Strong analytical and problemsolving skills.
Ability to think and act strategically in a business setting—to add value rather than just executing tasks as told
High level of emotional intelligence and selfawareness
Ability to work independently while also feeling part of a team
Reliable and driven but able to contribute to a fun and relaxed work environment
Tech savvy
Selfmotivated, dependable, and thorough
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Thorough understanding of countryspecific employment laws as warranted.
Ability to easily travel to and from the office as needed

Education and Experience

BS/BA in human resources, international relations, or other businessrelated fields or an equivalent amount of experience and training.
5 years of relevant experience in both office management and human resources.
At least two years of international human resource experience.
Fluency in English.
Master's degree, MBA, or a related advanced degree preferred.
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.

Physical Requirement