Solon Sirias Pacheco

• Market Research
• Digital Marketing Strategies
• Brand Development
• Content Creation
• SEO/SEM
• Social Media Management
• Data Analysis
• Campaign Management

**Professional Overview:**
A results-driven social media specialist with over 2 years of experience in content creation, customer interaction, and growth strategy implementation. Additionally, I have 2 years of experience in event production, including concerts, conferences, sports events, and more. My versatile background enables me to drive success in various settings through strong visual communication, content creation, and leadership skills.

**Work Experience:**

1. **Social Media Specialist - Global Park (Aug 2021 - Present)**
  - Engaged with fans and followers across platforms, fostering conversations and responding to inquiries.

2. **Social Media Specialist - SM Producciones (2018 - Present)**
  - Created and scheduled posts for events such as Diego el Cigala concert, Copa del Café, Campeonato Nacional de Motocross, and Costa Rica Fashion Week.

3. **Customer Service Executive - Sykes/Foundever (Dec 2019 - Aug 2021)**
  - Scanned cases for potential fraudulent claims, negotiated settlements, and submitted data to the special investigation team.

4. **Marketing Assistant - INA (Sep 2022 - Present)**
  - Managed marketing initiatives based on company profitability and client needs, ensuring compliance with regulations and quality policies.

**Education:**

1. **Marketing - LCI Veritas (San José, Costa Rica)**
  - Engaged in market research and crafted innovative marketing proposals tailored to specific markets.
  
2. **Bachelor's Degree - IPSOL (San José, Costa Rica, 2013-2017)**