Raquel Acosta

Senior Project Manager, PMP® certified, with a Master's Degree in Project Management and a Bachelor's Degree in Industrial Engineering. Over 12 years of proven experience leading complex projects across diverse industries including Finance, Global Mobility, and NGOs. Skilled in Agile and Waterfall methodologies, strategic planning, risk management, change management, and stakeholder engagement. Recognized for effectively managing cross-functional teams and driving initiatives aligned with organizational goals.

Core Competencies:

• Project Lifecycle Management (Waterfall & Agile/Scrum)
• Strategic Planning & Execution
• Risk Management & Mitigation
• Change Management & Organizational Transformation
• Continuous Improvement (Lean Principles)
• Stakeholder Management & Effective Communication
• Resource Allocation & Scheduling
• Conflict Resolution & Negotiation
• Process Optimization & Efficiency
• Data Analysis & KPI Reporting

Project Manager
Bacardi · Full-time
January 2021 – Present · 4 years 4 months
Costa Rica · Remote

Key Achievements:

• Led large-scale projects, achieving 100% of defined goals aligned with the organization's strategic vision, consistently meeting scope, schedule, and budget objectives.
• Successfully managed transformation, continuous improvement, process transition, and regulatory-mandated projects, ensuring effective execution aligned with strategic business priorities.
• Enhanced stakeholder engagement, resulting in improved team productivity and overall satisfaction.

Core Skills: Project Lifecycle Management · Strategic Planning · Process Improvement · Regulatory Compliance · Cross-functional Team Leadership

Director of Projects & Strategy / Operations and HR Leader
Centro Costarricense de Ciencia y Cultura · Full-time
August 2016 – October 2020 · 4 years 3 months
San José, Costa Rica · Hybrid

Key Achievements:

• Executed strategic projects that increased public visitation by 10% and revenue by 15%.
• Led critical HR initiatives focused on business continuity, maintaining stable employee engagement and effectively managing staff retention during challenging periods.
• Streamlined operational processes through continuous improvement initiatives, reducing operational costs by 25% and significantly increasing overall efficiency.

Core Skills:
Strategic Project Management · Operational Excellence · Business Continuity Planning · Cost Optimization · Team Leadership

Senior Project Manager – Global Mobility
Grupo Mudanzas Mundiales (GMM) · Full-time
March 2010 – January 2016 · 5 years 11 months
San José, Costa Rica · On-site

Key Achievements:

• Managed HR-focused global mobility projects, significantly improving cross-departmental collaboration and coordination.
• Controlled and optimized project budgets, consistently achieving cost reductions per project.
• Enhanced reporting and analysis procedures, improving accuracy and timeliness to support data-driven decision-making.

Core Skills:
Budget Management · Cross-departmental Collaboration · Data Analysis · Strategic Decision-Making · Project Reporting

Certifications
Project Management Professional (PMP)®
Issued: April 2024 · Expires: April 2027

Education
Master’s Degree in Project Management
Universidad para la Cooperación Internacional | 2018 – 2021

Bachelor’s Degree in Industrial Engineering
Universidad Fidélitas | 2007 – 2010