Nicole Castro

Dependable and self-motivated employee with great attention to detail. Works well in teams and independently. Quick learner and excellent communicator with notable customer service skills, even in difficult situations. Flexible employee in terms of schedule and skill. Multi-faceted, adaptable, and works well under pressure.

Hospitality Waitress

Hard Rock Hotel and Casino

January 2023 - August 2023

Attentive server in charge of greeting customers, receiving and delivering orders accurately, communicating with the kitchen/ other servers, all in a timely manner. Able to handle 30 or more parties simultaneously. Other responsibilities include processing payments, bussing tables, stocking, conflict resolution, and having a good understanding of our goods and services.

Transcriptionist

Rev Transcription March 2020 - December 2022

Freelance transcriptionist, works expeditiously and accurately. About 2 years of experience with transcription software and an approximate WPM of 50. Perfectionist, especially when it comes to homophones, spelling, and grammar. Always aiming to produce high-quality and error-free work.

E-Commerce Product Manager

Depop Limited

March 2020 - August 2023

Detail-oriented seller of secondhand clothing and accessories. In charge of curating a storefront which caters to specific online audiences and aesthetics. Experienced in developing and maintaining long-term customer relationships. Relevant responsibilities include storing and organizing merchandise as well as packing, personalizing, and shipping each order.

Retail Cashier

The Home Depot

November 2018 - March 2020

Retail cashier dedicated to giving customers a speedy, pleasant, and satisfactory shopping experience. Responsible for checking customers out, locating merchandise, answering questions, and directing customers to specialists. Other roles include keeping the workspace clean and organized as well as ensuring all merchandise is neat and easy to browse.

Restaurant Cashier

Panera Bread June 2018 - November 2018

Attentive restaurant cashier in charge of greeting customers and accurately taking orders. Committed to giving customers a seamless experience from start to finish. Experienced in conflict resolution and committed to handling complaints politely and effortlessly. Other responsibilities include keeping track of inventory, working as a team, and cleaning the workspace/ equipment.

Doctor of Medicine
Universidad de Iberoamerica

In progress

Currently enrolled in medical school. Estimated to graduate in December of 2027.

Bachelor of Science
University of South Florida

2020 - 2023

Health Sciences major with a concentration in Biological and Behavioral HS. Graduated with a 3.8 GPA.

Associate of Arts
Indian River State College

2018 - 2020

Dual Enrollment program at Fort Pierce Central High School. Graduated with a 4.4 GPA and High Honors.