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San José
Michelle Rubí Solís

Michelle Rubí Solís

Sales, Customer service, Account manager

Atención al Cliente / Soporte

San José, San José

Social

Servicios ofrecidos

Looking for a romote job. Especially in sportsbook and online casino.

Professional with training in
Customer Service, Administration and
Technology. Personalized attention
of customers and resolution of complaints and
disagreements.
Monitoring and compliance
goals.
Person focused within reach
results, ability to work
under pressure, ease of
communication and negotiation,
oriented towards customer service and
to process monitoring.

Customer service
Account manager
Tarifa aproximada: ₡ 4.000 por hora

Experiencia

Last job as an Account Manager and Operator


May 2021 — Apr 2024
BetUs Sportsbook & Online Casino | Saint Joseph
1. Identify growth opportunities within the portfolio
assigned clients.
2. Develop strategies to increase market share.
3. Negotiate contracts and ensure their renewal.
4. Act as the main point of contact between the company and the
customer.
5. Establish and maintain solid, long-term relationships with
customers.
6. Ensure customer satisfaction by delivering solutions
personalized.

Educación

High School Jan 2008 — Dec 2009
MEP | San Jose, Costa Rica
Customer Service Certificate Jan 2016 — Dec 2017
AMAZON | San Jose, Costa Rica
Conversational English Course Certificate
II and III
Jan 2010 — Jan 2012
Hispano-American Institute of Languages ​​| Saint Joseph
Customer Service Course Jan 2011 — Dec 2011
COOPELESCA R.L | San Carlos, Costa Rica

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