Katerine Arana

My expertise lies in evaluating user-generated content across a range of online platforms, guaranteeing alignment with community guidelines, terms of service, and legal requirements. With meticulous attention to detail and a thorough grasp of online safety protocols, I ensure robust compliance. Furthermore, I boast strong communication and collaboration abilities. In terms of leadership, I embody a style rooted in mentorship, motivation, and empowerment, igniting team members' drive to excel and work together seamlessly towards common objectives.

Accenture 2018-2024

DEAL CONTRACT ASSISTANT

-Receive contract requests and create draft contracts in compliance with requirements 

-Handle approvals and validations contracts to be created 

-Work closely with the sales team to ensure deals are set up correctly in the system.

CONTENT MODERATOR

- Review and moderate user-generated content to identify and remove inappropriate, offensive, or harmful material, including but not limited to spam, hate speech, graphic violence, and explicit content. 

- Enforce platform policies and guidelines consistently and objectively, exercising judgment and discretion in decision-making. 

- Conduct thorough investigations into reported content, assessing context and intent, and taking appropriate action in accordance with established procedures.  - Collaborate with cross-functional teams, including Trust & Safety, Legal, and Product, to address content-related issues, escalate complex cases, and implement moderation solutions. 

MS Office

High School Diploma

Actually, I’m studying Project Manager Professional course to get the certification