Jostin Obando

Hi! I’m Jostin, a bilingual professional with strong experience in remote technical support and medical interpretation. I’ve developed solid skills in troubleshooting, customer service, database management, and using tools like Salesforce.

What really drives me is problem-solving and process improvement — I enjoy making systems work better and helping teams be more efficient.

Right now, I’m focused on growing my career outside of call-based roles, aiming for IT, back office, and operations areas where I can leverage both my technical skills and my communication background.

I’m a fast learner, detail-oriented, and always curious about new technologies. My goal is to keep building experience that leads me into full IT and tech-related positions in the near future.

Bilingual professional with experience as a Supervisor and Technical Support Specialist, skilled in troubleshooting, Salesforce, and database management. Strong background in leadership, customer support, and problem-solving within fast-paced environments. Currently transitioning into IT and back office roles, leveraging both technical expertise and team management experience. Recognized for adaptability, clear communication, and commitment to continuous learning.

Bachelor’s Degree in Education (in progress) – Universidad Internacional de las Américas.
Focus on pedagogy, professional development, and skills transferable to team management, training, and communication.

Technical Certifications & Courses: training in technical support, databases, Salesforce, and IT-related digital skills.

Advanced English (C1) – Bilingual professional proficiency.