Jehudy Fontana Núñez

Professional with 5 years of experience in banking and technology.Specialist in data analysis tools. Leader of projects focused on reducing time, cost, and process optimization through automation.

BAC Credomatic | Digital Data Coordinator

December 2022 - September 2023 (10 months)

• Integrated Power BI and Azure to create dashboards.
• Created Power BI dashboards for key business metrics.Implemented data modeling strategies to align with business goals.
• Established a data governance framework for data quality and integrity.
• Proficient in Power BI, Tableau, SQL, and Looker Studio for data analysis.
• Optimized data system performance using SQL optimization techniques.
• Led ETL projects for data extraction, transformation, and loading from multiple sources.
• Prioritized data-related projects with cross-functional teams to meet business objectives.
• Collaborated with stakeholders to understand business needs and develop data solutions.Utilized storytelling techniques for effective communication with non-technical stakeholders.
   

BAC Credomatic | Data Specialist
October 2020 - December 2022 | (2 years 3 months)
 

• Drive data-centric culture in the organization.
• Migrated on-premise databases to Azure Services.
• Manage databases in the cloud with Azure SQL Database.
• Generate uncollectible receivables and recovered reports.
• Lead projects to automate credit and collection reporting.
• Lead automation projects using Power BI, Tableau, and SQL.
• Executed SQL queries and AS400 system for data extraction.
• Creating Power BI and Tableau dashboards to analyze business strategies.
• Automating operational reports using Power BI and Tableau to reduce operational tasks.
• Extracting insights from banking product data to propose valuable projects and strategies.
• Identification of process improvement opportunities and process automation using data analytics tools.

BAC Credomatic | Business Executive 
February 2019 - October 2020 (1 year 9 months)
 

• Supported the sales team.Tracked KPIs for the Mortgage Credit Team.
• Generated KPIs to mitigate operational and quality risks.
• Lead the customer documentation digitalization project.
• Coordinate the communication of mortgage credit formalization.
• Manage the process of issuing life and property insurance.
• Monthly projections of operations to align with established objectives, seeking positive results in Crédito Hipotecario.
• Lead a team of six new coworkers, facilitating their learning process during the migration of tasks associated with the life and property insurance positions.
   

IQPMI | Databases Consulting
February 2021 - May 2022 (1 year 4 months)
 

• Consultant and trainer of Power BI and SQL tools.
• Trainer and create two new Business Intelligence teams for Align Technology company.
   

Microsoft | Engagement Manager and Support Admin
January 2018 - January 2019 (1 year 1 month)
 

• Project Coordinator.Creation of sales and contracts reports.Analyzed sales statistics and projections.
• Build and update Excel sales dashboard.
• Support the sales team in the execution of contracts.
• Tracked and updated customer opportunities in CRM.
• KPIs of sales strategy results and customer satisfaction.
• Lead the billing process for premium accounts in the central region.
   

Citi | Assistant Risk Manager
February 2017 - December 2017 (11 months)

• Statistics and analysis of risk reports.
• Analyzed risk management strategies.
• Support managers to ensure risk requirements.
• Update databases related to risk management.
• Mapping of roles, processes, and responsibilities.
• Oversaw compliance with process standardization guidelines.

Universidad de Cádiz: 
Master Dirección de Empresas Industriales y Tecnológicas, Gestión industrial/de ingeniería · 
(January 2022 - February 2023).

Universidad Nacional Autónoma de México:
Specialized Program Database systems: Procesamiento de datos y tecnología de procesamiento de datos · (2019 - 2020)

Universidad de Costa Rica:
Bachelor's degree, Direccón de Empresas · (2012 - 2017)