Jayden Encarnacao Vásquez

Enthusiastic and motivated, with a passion for learning and growing as a professional individual, eager to embark on a successful career path, Excellent communication and interpersonal skills.

In my role as a Full Stack Web Developer, I leveraged my expertise in OutSystems, JavaScript, CSS, and MongoDB to enhance and optimize a billing web application, resulting in significant improvements in functionality and user experience. I was responsible for both front-end and back-end development, creating user-friendly interfaces, ensuring cross-browser compatibility, and managing server-side logic and database integration. I collaborated closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to deliver high-quality software solutions on time and within budget. Additionally, I actively participated in Agile development processes, contributing to sprint planning, daily stand-ups, and retrospective meetings.

My contributions included developing and maintaining responsive interfaces, implementing RESTful APIs, and ensuring robust authentication and authorization mechanisms. I conducted thorough testing and debugging to resolve issues, implemented automated testing frameworks, and maintained comprehensive documentation to support future development. By ensuring high performance and scalability, I helped the application handle increasing user loads efficiently. My efforts significantly enhanced the application's performance, reliability, and user satisfaction, contributing to the overall success of the project and aligning with the company's objectives.

At Acme Solutions Inc., I excelled as a Customer Service Specialist, handling high-volume inbound and outbound calls, and delivering exceptional support to a diverse client base. I resolved customer inquiries and issues efficiently, ensuring a high level of customer satisfaction through effective communication and problem-solving skills. I collaborated with various departments to streamline processes, improving overall service delivery. My role also included training new team members, contributing to their development and the enhancement of our service standards. My proactive approach and dedication to customer care significantly reduced response times and increased client retention rates.

Técnico en Ciberseguridad.
Técnico en Redes.
Técnico en Informática Emrpesarial.
Actualmente Estudiando Ing en Comptutación