Ising Wong Villalobos

my Name is Ising and I am looking for an opportunity to share my capabilities and desire to support Cross functional teams

Work Experience

October 2021- Stryker – December 2022

Procurement Lead Coordinator

-Leading the team members on the purchasing process.

-Sense of urgency and good problem solving.

-Escalation point for issues and problems solutions.

-Mentoring and coaching for the rest of the team.

-Executive Supply Review Data and attendance.

-Revision and creation of Dashboards and Accountability Board.

-Metrics and KPI revision.

Senior buyer: 

-Purchasing: Blanket agreement Orders and Standard POs creation.

-Invoices on hold solving 

-Most Critical Suppliers management

-Follow ups with suppliers 

-NRP, MRP, revision

-ERP updates 

-Past Dues follow up

-Review Metrics

-Close Relationship with Sourcing team, Engineers, Brokers, program managers

August 2015- Sep 2021: Hewlett Packard Enterprise

From August 2018- Sept 2021

Global Demand Planner:

- NPI (New Product Introduction) Set Up of the SKUs (creation of the SKUs in the system, Long term forecast, finance templates completion)

-NPI Demand Forecast

-Demand forecast for Sustaining Products

-Life Cycle Dates management

-Drives DataBase maintenance

--End of Life Meetings and Reporting, Excess and Obsolescence discussion with Stakeholders.

Starting in HPE my First Role as:

Senior Procurement Analyst: 

• Supplier Management: Create and ensure a friendly and amiable environment with supplier, fluid communication with them.
• Cost Management/Forecast: Maintain, publish, and communicate forecast cost file.
• Industry Analyst: Responsible for day to day report management and able to solve and troubleshoot reports.

Sharedrive management: Create/Edit/Update sharedrive for the team

• Market Intelligence: Support the team and others if needed in understanding the competitive setting for the company, developing our competitive positioning and messaging and assisting with the creation of competitive content, programs and enablement.
• Market Share Reporting: Assist and support team with imperative reports. This includes: the supplier pull, manipulating the data to provide a clear and concise market share report, as well as publishing an accurate 6 month forecast file.

Support and manage the quarterly category review as well as spend and AUP by supply by business unit and by total spend.

Create the monthly Rebate tracking.

Create the Monthly Rebate Forecast.

Generate Business Units Spend report for Finance.

• Quality performance: Supplier´s Score (Quarterly Metrics) Price aggressiveness.
• NPI: New Product Introduction.

Help to the Deployment Strategy by extending costs to the regions and sites, review the Purchase info Record / Source List. Upload the quota according to the Commodity Manager response.

From Jan 2017:

• Assurance of supply Support Plan Tracking: Create a monthly file, do a weekly tracking of Month to Date shipments from suppliers to the sites based on the plan committed by the vendors.

• Follow up with suppliers

• Shortages from the regions: Americas, EMEA, APJ: In charge of the escalations with the suppliers when there are shortages of parts in the 3 regions. Track the advance of the shipments and POs.

• Owner of the contracts (PPAs) with the suppliers and the CDAs: confidential disclousure Agreement: Upload the HPPAs on Ariba and the CDAs on the CDA portal.

From Feb 2018-May 2018

Commodity manager backup:

• Business Units biweekly conference calls:  follow ups with the stakeholders, review qualification process with the engineers.
• Creation of Assurance of supply and forecast: Compiles forecast from the regions and do the analysis to generate the month plan, the next month prelim.
• Create the pre alerts for the suppliers.
• Shortages: Tactics with the suppliers, ask for expediting, work closely with planning team.
• Runs the calls with the suppliers.
• Drive the conferences with Market analysts.

February 2013- June 2014: Infosys BPO

Procurement transactional buyer:

• For accounts as P&G
• Purchase orders creation/ Worked closely with Sourcing Buyers to get information and approvals/In charge of Backlog (Pending Requisitions to become into PO)
• Trainer of new hires.
• Created reports for top vendors / Top Vendors SPOC (Single point of contact) / Reviewed and asked info regarding orders Past Due 
• Auditor and Quality Procedures.
• SAP Usage.

April 2011- December 2012: UPS

Report Analyst and Operations supervision: 

• Daily, monthly and Weekly reports for warehouses, inventory, financial reports, parts and services provided.
• Parts delivery services.
• Customer Facing.
• Supervision of the Operations, to hit the SLA

Management of Dell account, Supervise the Operations (depots/warehouses)

• Worked as a trainer of new hires.

November 2008- November 2010: APL Logistics

Customer Care Representative:

• Worked with the invoicing team
• Invoicing based on rate applications
• Follow ups with customer and partners  

Audit Analyst:

• Was in charge of verifying the information and applied quality procedures on documentation and invoicing team to improve the quality of information being sent to logistic analyst and reps.  
• Provided outputs and feedback in order to improve the procedures and rates application.

Track and Trace Reports:

• Daily tracking reports
• Ensure workflow and updates by creating reports on key accounts (Emerson)
• Management of origin documentation for key accounts such as Emerson and Rubbermaid

Worked as a trainer of new hires in the mentioned positions.

December 2007- September 2008 People Support

Banking Customer Service Specialist 

• Worked as a banker for Washington Mutual Bank.
• Inbounds Calls for getting customer support on their accounts, cancelations, payments, renewals, statements of account.
• Validated the information by high risk procedures and security policies.

Business Administration Bachelor - Universidad de las Ciencias y el Arte