Gustavo Fernández Lefebvre

 More than 15 years’ experience in:

IT Services Delivery, Logistics

Master Data, 

And various other areas such as Topography and Mechanic engineering.

Client focused and committed – More than 10 years’ experience in client relations.

Challenge motivated, willingness to be coached and improvement focused

Ability to work under time pressure and perform multiple functions.

Willingness to work in a team and maintain good relations.

Willingness to travel and stay in project sites nationally and internationally.

Languages: Fluent written and spoken in all English, French and Spanish.

More than 15 years’ experience in:

IT Services Delivery, Logistics

Master Data, 

And various other areas such as Topography and Mechanic engineering.

Client focused and committed – More than 10 years’ experience in client relations.

Challenge motivated, willingness to be coached and improvement focused

Ability to work under time pressure and perform multiple functions.

Willingness to work in a team and maintain good relations.

Willingness to travel and stay in project sites nationally and internationally.

Languages: Fluent written and spoken in all English, French and Spanish.

versidad Interamericana: Ingeniería Industrial, en curso.

Universidad San Marcos: Administración de Empresas y contabilidad.

Licee Franco Costarricien, San José, Costa Rica High School degree bachelor.

Licee Franco Costarricien, San José, Costa RicaHigh School degree bachelor. 

(France)  Diplôme National Du Brevet

ITIL v3 - Continuos Improvement Course Series – iLearn Internal Certification (Fujitsu – 2014)

ITIL v3 – Service Operation Course Series – iLearn Internal Certification (Fujitsu – 2011/2012)

Other knowledge:

IAM administrator (LDAP Authentication, Management system creation of Windows, Lotus Notes, SAP, RACF, etc.) Level 2.

Project Management basic principles

Triole ticketing system administrator

Citrix platform support.

MS Office Word, Excel, Power Point, etc.

Basic support: SAP, SRM, VPN, tokens, Lotus Notes, etc.

Orange telecommunications platform

ArcGis, ArcMap, Autocad, Mapsource, GPS softwares, ESRI aplicaciones

MS Office Word, Excel, Power point etc.

Merlin programs, Oracle, Reflexion programs. And UPS programs.

Active directory, Triole, Citrix, Lotus Notes. Oracle services