German Zumbado

Experienced Senior Transition and Transformation Program Manager professional with 14 years of expertise in Project/Program Management, Solutioning, and Execution. Proven track record in leading collaborative efforts to develop tailored solutions for clients across diverse industries. Successfully managed over 60 opportunities, resulting in contract revenues exceeding $518 million.
Notable achievements include facilitating preparation for PMP and Scrum certifications, mentoring professionals, and holding a registered patent in the United States.
Skilled in comprehensive project management, including design, planning, execution, and budget management. Proactive, detail-oriented, and committed to delivering exceptional results in dynamic environments.

Senior Program Manager, Kyndryl | September 2019 – January 2024
•Spearheaded program initiatives from engagement through to completion, managing an average of 8 concurrent projects simultaneously.
•Led collaborative efforts with architects and sales executives to develop tailored competitive solutions for clients across the Americas.
•Designed and planned accurately programs ensuring executable nature meeting business objectives, including cost estimation, resource allocation, program scheduling, project plans and risk management.
•Orchestrated the creation of world-class solutions and presented competitive offerings through comprehensive cost estimations, program scheduling, resource sizing, contract pricing, risk management, and contract editing.
•Secured contracts with existing and new clients, spanning from transitioning existing services to technological transformations.
•Collaborated with technical managers, legal professionals, pricing specialists, tower Vice Presidents, and Market Directors to formulate highly competitive solutions across various domains.
•Partnered with the customer for deployment success.
•Engaged in multiple towers including Asset Management, Automation (Dynamic and otherwise), Public and Private Cloud, Service Desk setup and support, Mainframe support and migrations to cloud platforms such as AWS and Azure; Data Center relocations, Information Security, Storage, Resiliency Services, Incident Problem and Change Management tools setup and integrations, and the setup and configuration of Service Management and CRM tools such as ServiceNow, Maximo, and ICD.
•Navigated over 60 opportunities, resulting in contract revenues exceeding $518 million during tenure as Program Solution Manager
•Executed more than 20 deals signed across diverse markets including Consumer, Energy, Industrial, Public, Finance, Healthcare, and Communications.

Quantitative examples can be added to enhance the bullet points. For instance:
•Achieved a 95% retention rate of existing clients through tailored competitive solutions
•Reduced program costs by 15% through efficient resource allocation strategies
•Managed a portfolio of projects valued at over $1 billion, ensuring timely delivery and client satisfaction
•Led a team that increased contract revenues by 25% year-over-year through effective negotiation and solution implementation

Senior IT Project Manager, IBM | April 2016 – September 2019
As a certified project manager with over 14 years of experience, I have actively contributed to the success of more than 20 projects spanning diverse industries including Consumer, Energy, Industrial, Public, Finance, Healthcare, and Communications. My role has been instrumental in driving the attainment of project objectives. Noteworthy achievements include spearheading projects encompassing a broad spectrum of scopes such as the establishment of a ServiceNow platform from inception for clients across customer and cloud environments. In addition, I have led initiatives involving the design and development of Configuration Management Databases, Asset Management systems, and integrations with over 25 types of tools pertaining to Active Directory, SaaS, Workday, Security, Incident, Problem, and Change management.
In my capacity within these projects, I undertook comprehensive responsibilities encompassing project design, planning, execution, control, and closure.
My specific duties comprised, but were not limited to:
•Actively contributed to the success of over 20 projects spanning diverse industries including Consumer, Energy, Industrial, Public, Finance, Healthcare, and Communications.
•Spearheaded projects involving the establishment of ServiceNow platforms from inception for clients across customer and cloud environments.
•Led initiatives for designing and developing Configuration Management Databases, Asset Management systems, and integrations with over 25 types of tools including Active Directory, Workday, Security, Incident, Problem, and Change management.
•Undertook comprehensive responsibilities in project design, planning, execution, control, and closure.
•Facilitated customer workshops to understand and capture customer needs thoroughly.
•Crafted precise solutions aligned with the scope outlined in contractual agreements.
•Established and maintained the RAID (Risk, Assumptions, Issues, and Dependencies) register
•Meticulously oversaw and managed project budgets, identifying efficiencies and discrepancies to take prompt corrective action
•Developed highly detailed project schedules utilizing Microsoft Project, defining activities, estimating efforts, and allocating resources to meticulously track and steer projects towards successful outcomes
•Collaborated with the procurement department to articulate Statements of Work for engagement with project partners as required.
•Developed customized training programs tailored to address specific toolsets, processes, compliance and knowledge transfer requirements, ensuring seamless transition and readiness of steady-state teams to provide comprehensive support for customer environments for day 1

Quantitative examples can be added to enhance the bullet points. For instance:
•Achieved an average project completion rate of 95% within budget and timeline constraints
•Reduced project costs by 15% through efficient resource allocation and budget management strategies
•Developed and delivered training programs for over 100 team members, resulting in a 30% improvement in tool proficiency and process adherence 

Project Management Professional (PMP)® | PMI | 2016
•Master in Project Management | ULACIT | 2015 – 2016
•Scrum Product Owner | VMEdu | 2018
•Scrum Master | VMEdu | 2018
•ITIL® 4 Foundation | Axelos | 2016
•Commerce and International Business 2009-2014