esteban Saballos Arguedas

I'm an experienced customer support agent, I've worked for different north american companies as a freelance agent, I'm experienced in sales, data entry, content uploader and will be a great asset to your company

Experience

February 2022 – 

MyM Aplicaciones y Soluciones:

Customer Support through E-mail, phone and Chat, data entry, processing deposits, payouts, back office and marketing, content uploader (wordpress)

Ivory Networks

May 2020- January 2022

Sales Department, creating agent accounts (DGS), customer service, taking deposits over the phone, email and chat, follow up with customers in order to maintain long term business relationships, marketing analyst, fraud analyst.

BetDSI

May 2018- May 2020

Customer Service representative, cleck over the phone, live chat and email, processing payouts, deposits, documentation, marketing, fraud analysis, data entry, back up trainer

Tradewinds

July 2012- November 2017

Customer Service Representative, wagering clerk, processing payouts, bonuses, deposits, account information through live chat and email.

Lionbridge

February 2010- March 2012

Consecutive interpreter over the phone, customer service

TicoSoftware

June 2005 – January 2010

Wagering clerk and customer service over the phone (DGS)

Alienware

March 2003 – February 2005

Sales Representative, providing basic troubleshooting and technical information about Alienware computers over the phone, live chat and email. (CRM)

Sykes Latin America

September 2001 – February 2003

Customer service Representative, setting up accounts, payments, withdrawals, credit cards.

Education

1991-1996

Primary School Escuela Espana, San Antonio de Belen

1197-1999

High School Liceo de Belen

2000-2001

AFS Interchange Fallbrook High School, San Diego, CA

2009-2012

UCR Musical studies, classical guitar.

2010

UNA Philology, Spanish Literature