Esteban Durán

• Master Data Analyst with over 4 years of expertise in data governance, management, and analysis.
• Proficient in utilizing SAP MDG-S and MDG-BP to ensure vendor and business partner data accuracy and integrity.
• Experienced in Oracle E-Business Suite, Microsoft Office, and Google Workspace to streamline workflows and enhance operational efficiency.
• Skilled in resolving data discrepancies, maintaining data quality, and supporting procurement processes with precise and actionable insights.
• Adept at process optimization, ensuring compliance with data governance standards and driving improvements in data management practices.
• Fluent in English and Portuguese, with a proven track record of collaborating effectively in multicultural and international settings.

Master Data Analyst
Roche (via contracting company) | San José, Sabana Norte
May 2021 – Dic 2024

• Demonstrated expertise in creating, maintaining, and validating vendor records, guaranteeing reliable and consistent master data to optimize organizational processes.
• Proficient in managing vendor master data using SAP MDG-S and SAP MDG-BP, ensuring accuracy, compliance, and consistency across global operations.
• Successfully managed vendor data migration projects, ensuring seamless integration with minimal errors while aligning with business requirements.
• Ensured the delivery of high-quality, accurate vendor files by resolving discrepancies, eliminating duplicates, and maintaining data integrity.

Order Management Purchasing Analyst Buyer
Emerson Electric Costa Rica Ltd | Escazú
May 2018 – Dic 2024

• Managed procurement workflows for high-volume purchase orders, ensuring timely and accurate order creation and delivery.
• Implemented a tool called Oracle JDI, allowing all Purchase Orders to be sent to suppliers automatically from Oracle, increasing productivity by 20%.
• Designed training manuals and conducted onboarding sessions for new team members, fostering a culture of operational excellence.
• Played a key role in a cross-departmental Scrum project, driving process improvements that reduced errors, enhanced accuracy, and streamlined procurement operations.

Customer Support Representative
Vertiv Co | Escazú
Oct 2016 – May 2018

• Earned the Innovative Award after improving the access process for engineers, saving time by 12% on every interaction.
• Increased the level of productivity in the department, optimizing daily use software such as Interaction Intelligence by Genesys.
• Updated the Oracle database, increasing productivity by 15%.

Universidad de Costa Rica (UCR)

• Cisco Certified Network Associate IT Essentials (2015)

Certificaciones

• Python Essentials 1 – Cisco Network Academy (2023)
• Foundations of Big Data – LinkedIn (2021)