Dionisio Palacio Amador

Web development, QA and IT services management

Ingeniería / Arquitectura

Cartago, Cartago

Servicios ofrecidos

I like to participate, help, and learn in the professional and social sphere. Think about how technologies can reduce the gap in social and educational development. On the other hand, grow professionally in the field of Information Technology (IT).

Desarrollador

Pruebas de calidad

Gestor de servicios de it

Analista de datos

Tarifa aproximada: ₡ 8.000 por hora

Experiencia

Greenpay – Payment gateway services
Feb - Dec 2023
Greenpay Customer Success team leader for platform and customer support. And integrate customer
applications with the client API’s in Node.js. Manage help desk and SLA’s. Manual testing of web
elements and API’s. Gathering information (SQL postgre), cleaning data and reporting to business
direction (data visualization).
Tilopay – Payment gateway services
Jun - Oct 2022
Executing operations tasks as keeping updated the customers information and managing processes like
transfers, reports, chargebacks and refunds.
Greenpay – Payment gateway services
2020 – 2022
Support in integrating WEB and mobile clients with API in node JS. Service desk administration and
service SLA. Manual testing of functionalities in WEB elements and API's..
IncluTEC – Tecnológico de Costa Rica
2019 – 2020
Create and execute testing plans. Focus on manual testing of accessible websites and quality control of
SDLC.
IncluTEC – Tecnológico de Costa Rica
2017 – 2018
Development of accessible technological tools for people with some type of visual impairment, using
Angular, CSS, HTML and Node.js. Use of container tools (DOCKER) for the replication of standard
development and testing environments.With roles such as Project Manager assistant and web
development.