
Carlos Cordero
Tecnología / Internet
Acerca de Carlos Cordero:
Creative and optimist customer and tech support orientated with over 5 years of experience in with reputable companies established in the United States.
Experiencia
Relationship Manager Tek Experts
Microsoft Relationship Manager for Executive Legal and Press escalations. My role revolves around managing and resolving issues that are escalated by executive-level employees on behalf of frustrated customers regarding Microsoft products and services.
• Help customers with their accounts access and recovery.
• Resolve billing issues and refunds.
• Investigate hardware (Xbox and Surface) warranty options for replacements or repair.
• Guide customers with their Microsoft 365 installation, tools with in the apps and basic
troubleshoot.
Technical Support Agent CSS Corp
Vonage Telecommunications Company Care Agent for small and big business clod communication issues.
• VOIP devices techsupport.
• Accounts and Billing.
• Phone numbers porting.
Cleveland Clinic Hospital Representative United Collection Bureau
Part of the follow up team in charge of reviewing the status of posible medical procedures to be taken at the hospital with each individual healthcare provider.
Administrative Assistant Piscinas y Spas Jireh
As part of this construction, cleaning and supply shop for pools company I was in charge of the supply chain, inventory, warehouse workers and coordination of the pool cleaning service.
Web Designer Frame 3 Studio
Web design for reforestation challenge project in collaboration with Fundación Madre Tierra and Montes de Oca local government.
Educación
CCNA
Universidad Politécnica Internacional
IT Essentials and Cisco Modules 1, 2 and 3
• CCNAv7: Introduction to Networks
• CCNAv7: Switching, Routing and Wireless Essentials
• CCNAv7: Enterprise Networks, Security and Automation
Videogame Design and Development
Universidad Creativa
High School Diploma
Colegio Bilingüe Santa Cecilia
Profesionales del mismo sector Tecnología / Internet que Carlos Cordero
Profesionales de diferentes sectores cerca de San Josecito, San Rafael
Otros usuarios que se llaman Carlos
Trabajos cerca de San Josecito, San Rafael
-
Senior Project Manager
hace 1 semana
Boombit San JoséLiderar la ejecución de proyectos digitales complejos en un entorno remoto. · ...
-
Key Account Manager Dynamics
hace 1 semana
Blanco Silva Consultoría Informática - BSCI - San JoséLeder la implementación del ERP más potente en empresas guatemaltecas. · Experiencia comprobable en ventas de soluciones ERP (Indispensable)Habilidades de negociación de alto nivel y enfoque en resultadosConocimiento del ecosistema empresarial local ...
-
Key Account Manager
hace 1 semana
Meditek Services S.A. San JoséGestionar las relaciones con los clientes importantes para asegurar su satisfacción. · Gestionar integralmente la cartera de cuentas estratégicas asignados. · Negociar precios, condiciones y acuerdos comerciales. · ...