Boris Chinchilla Córdova

Técnico en Administración de Empresas de la Universidad Estatal a Distancia. Enfocado en buscar la calidad en el trabajo por medio del orden, orientación a resultados, mejora continua, ética laboral, seguimiento de instrucciones y apegado a las políticas organizacionales. Cuento con experiencia en gestión de data, tareas administrativas y análisis de calidad. Motivado de continuar mi aprendizaje en el ambiente corporativo.

BRIDGESTONE: Junior Billing Analyst | Heredia | Mar 2025 – Oct 2025 | Temporary Contract
 • Management, analysis, and resolution of disputes between Bridgestone customers and stores, ensuring quality throughout the process and meeting each customer’s needs. 
• Proficiency in SAP for dispute analysis and development, Excel for data management and processing, and Outlook as the primary tool for communication with customers and stores in the U.S., achieving effective solutions and ensuring customer satisfaction. 
• Achieved established targets and metrics, progressively improving work methods to enhance speed and effectiveness, while demonstrating versatility and adaptability in a constantly changing environment.

 COGNIZANT: Data Entry and Reporting Analyst | Heredia | Jun 2023 – Dec 2023 | Temporary Contract 
• Validation and audit of product information for publication on the Walmart Mexico website, ensuring quality, quantity and effectiveness. 
• Administration of large datasets using Excel, Word, and Microsoft Teams, ensuring compliance with required quality standards. • Extraction, processing, and regrouping of critical data, generating reports to enhance its visibility on the website, making it clearer and more accessible. 
• Supported quality management for Team Leaders, improving work quality and reducing errors.

ADMINISTRACIÓN DE EMPRESAS | 2020-2022 | UNIVERSIDAD ESTATAL A DISTANCIA (UNED)
• Diplomado en Administración de Empresas (2022)