Inside Account Manager - San José, Costa Rica - TD SYNNEX

TD SYNNEX

Empresa verificada

San José, Costa Rica

hace 2 semanas

Publicado por:

Andrea Rodríguez

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Descripción

Position owner must stay current with vendor-specific portfolio in order to make appropriate recommendations to resellers on the configuration and design of system solutions along with product awareness in order to grow the sales of a funding vendor's product line.

Incumbent is seasoned and has the experience to handle complex customer issues with mínimal supervision.
Works closely with TD SYNNEX's Product Manager and the funding vendor's representatives to execute marketing activities.

Essential Duties & Responsibilities Required

Proactively manages accounts by evaluating product mix and profitability
Makes adjustments to meet TD profitability objectives
Identify appropriate opportunity to sell TD full portfolio of products and services
Develops strategic business plans, and effectively present to TD management.
Provides sales/marketing support to increase vendor and product awareness.
Provides technical presentations/training to sales, support, and customers.
Assists associates and reps in resolving complex, important customer problems or issues
Reports on key metrics as designated by product line(s) of responsibility and distributes monthly update to Leadership, Product Marketing Team, and vendor representative(s).
Requires high level of interpersonal and collaborative skills
Identifies, develops, and implements business opportunities through customer facing activities
Demonstrates detailed account knowledge
Creates business plans to uncover new opportunities, and increase TD SYNNEX's sales and profits
Represents TD SYNNEX professionally in daily interface with business partners, customers, and supporting departments
Represents TD SYNNEX at business partner events
Performs additional duties as assigned
Meets attendance and punctuality standards

Qualifications, Required Knowledge Skills & Abilities and Working Conditions
The requirements listed below are representative of the knowledge, skill, and/or ability required.

Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
Able to be diplomatic when handling calls/correspondence for Management.
Able to coach others in the development of their skills. Able to comprehend, integrate, and improve upon complex cross functional business processes.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Able to display assertiveness and a high level of selfconfidence.
Able to facilitate group interactions.
Able to identify needs and opportunities and develop action plans to address.
Able to interact effectively with all levels of management.
Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
Able to prepare/analyze appropriate reports and other business correspondence.
Able to serve as a resource to others in the resolution of complex problems and issues.
Able to sort through numerical information and recognize trends and details.
Able to think strategically and tactically.
Possesses strong organizational and time management skills, driving tasks to completion.
Able to analyze and resolve complex issues and problems in a sound and timely fashion.
Minimum of 1 to 3 years or relevant work experience in vendor relations & formal product presentations and/or technical sales training experience to small and medium audiences
Able to maintain confidentiality of sensitive information.

What's In It For You?
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Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
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Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
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Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
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Diversity, Equity & Inclusion:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
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Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
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Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.

If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.

You may be exactly the person we're lo